📞 Nováre Telecom — Client Portal

Your phone service at a glance

Sign in

Enter the 6-digit code from your authenticator app.

Phone Numbers

Your services

Your plan and add-ons

ItemQuantityMonthlyLine total
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Lines and numbers

LineNamePhoneStatus
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Request a change

Phone numbers are added, re-routed or released by Novare on your request, usually the same business day.

RequestDetailsStatusNote from NovareSent

Billing

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InvoicePeriodTotalCard feeStatus
No invoices yet.

Your people (locations)

Where each phone app that shares its location was last seen. Reports are only kept during your work hours and only for people who agreed in the app.

LineNameLast seenWhereSharing
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Work hours (location is only recorded during these)

Places and alerts

Get an email when someone arrives at or leaves a place. Click the map to fill in the coordinates.

PlaceRadiusAlert onEmail

Recent arrivals and departures

WhenWhatEmailed

Bring your numbers to Novare

Keep your existing numbers. Fill this in exactly as it appears on your current carrier's bill; the carrier rejects transfers when the name or address differs. Keep your current service until we confirm the transfer date.

Number transfers

Numbers you are bringing to Nováre from another carrier, and where each one stands.

NumbersFromStatusRequestedTransfer date

Last 14 days

DayCallsAnswered
WhenFromToDirectionResultDuration

Your phone numbers

NumberNameRings toActive
📞 Nóvare Telecom — questions or new service: (423) 591-5000
Your numbers and where they ring are managed by Nováre. Want a number to ring somewhere else (a different person, a new schedule, your cell)? Contact us — most routing changes are done same-day.

Your phones

ExtensionNameStatusDNDForwarding
Need a phone added, renamed or reconfigured? Changes to phone service are approved by Nováre so nothing breaks — send a request below and we'll handle it, usually same business day.

Your call routing

This is how calls flow through your system right now. Spot something to change? Use the buttons — Nováre reviews and applies every change so nothing breaks.

Request a change

Requests are reviewed and applied by Nováre — you'll get an email when each one is done.

Your requests

#RequestSentStatus

Messages taken for you

Text messages

WhenDirectionFrom / ToMessage
Texts sent to and from your business numbers. To send texts or set up texting, contact Nováre.

Your plan

Questions about your plan or billing? Contact Nováre and we'll help.

Contact details

Change portal password

Two-factor authentication (2FA)

Add a second lock to your portal: after your password, you'll enter a 6-digit code from an authenticator app (Google Authenticator, Authy, 1Password, Apple Passwords…).

Step 1 — add this account to your authenticator app: scan or tap this setup link, or enter the key manually:

Step 2 — type the 6-digit code the app shows, to prove it works:

✅ 2FA is ON. Signing in requires your password and a code from your authenticator app.

To turn it off, confirm your password and a current code:

Lost your phone? Call us at the support number on your dashboard — we can reset 2FA after verifying it's you.

Recent portal activity

Who can sign in

Each person gets their own email login. Admins can add and remove lines, manage users and billing. Users can see everything but change nothing. The company login (Account ID + company password) is the owner and is always an admin.

NameEmailRole2FALast sign-inStatus
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Help articles

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Your support tickets

#SubjectSeverityStatusLast activity
How did we do?

Open a new ticket

You'll get an email whenever we reply or the status changes. For anything urgent, call us at (423) 591-5000.

Common questions

Contact support

Send our team a message — we'll reply to your account email, usually within one business day. For anything urgent, call us.