📊 Operator Wallboard & Performance

Live call activity and per-operator scorecards ·

Right now

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Calls ringing

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On a call now

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Answered today

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Avg answer (today)

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Missed today

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Talk minutes today

Performance —

Answering staff (from call records)

Extension	Calls answered	Avg rings to answer	Avg answer time	Slowest answer	Avg talk

STS operators (answering-service activity)

Operator	Calls	Messages taken	Transfers	Urgent	Avg call length	Total time